How Diva works, what it costs, and how it keeps you in control. Masih ada pertanyaan? Reach us anytime.
Getting started
Do I need any technical skills to set it up?+
No. Diva is fully self-service. Connect your seller accounts in a few clicks — no code, no engineering, and no change to how your business already runs.
How long does onboarding take?+
Most sellers connect a marketplace and launch their first AI-managed campaign the same day. There's no setup fee and no onboarding period.
Which marketplaces does Diva support?+
Diva is built for the platforms SEA sellers rely on most — Shopee Ads, TikTok Shop, Tokopedia and Lazada — with custom integrations available for other channels and your own data sources.
How it works
What exactly does Diva automate?+
The full ads lifecycle: structuring campaigns, generating keywords and creatives, setting and adjusting bids, pacing budgets, and reporting — across every connected marketplace, around the clock.
How is this different from each marketplace's own ads tool?+
Native ads managers optimize one platform at a time and still need manual work. Diva unifies all your marketplaces, optimizes them 24/7 against real ROAS, and acts on your behalf — like a performance team that never sleeps.
Does it work in Bahasa Indonesia?+
Yes. Diva is bilingual by default. Generated keywords, ad copy and reports work in Bahasa Indonesia and English, tuned for local buyers.
Control & trust
Will AI spend my budget without my approval?+
You set the rules — target ROAS, spend caps and guardrails. Diva optimizes within them automatically and asks for approval before any major change. You're always in control, with a full audit trail of every action.
Can I pause or take over manually?+
Anytime. You can pause automation, adjust any setting, or take a campaign fully manual whenever you like — Diva is your co-pilot, not a black box.
Pricing & billing
How much does Diva cost?+
Diva is a flat monthly subscription that scales with the number of marketplaces and seats you use — starting with the Growth plan. See the pricing page for details.
What if Diva isn't right for me?+
Every plan is backed by a 30-day money-back guarantee. If Diva isn't delivering in your first month, email us and we'll refund you in full — no questions asked.
Do you take a percentage of my ad spend?+
Never. Diva charges a flat subscription only — 0% of your ad budget or revenue. As you scale, your cost-per-result keeps falling.
Is there a contract or lock-in?+
No. There's no setup fee and no long-term contract — change plans or cancel anytime.
Still have questions?
Our team is happy to help — in Bahasa Indonesia or English.
